NFOLD is a sole proprietorship under Ms. Anastasia Liapi of Panagiotis, headquartered in Elefsina, 32 Karaïskaki Street, P.C. 19200, with VAT number 134787701 and GEMI registration number 184731707000. By means of this Statement, it discloses the principles under which it handles, within the framework of its activities, the personal data that come to its knowledge, having fully aligned its actions with the requirements of the General Data Protection Regulation 2016/679/EU (hereinafter “GDPR”).
-Informs clients, partners and generally all persons transacting with it (data subjects) under which capacity, for what purpose and on what legal basis it processes personal data, the notion of which is specified below.-Informs data subjects about their ability to contact NFOLD on any matter concerning the processing of their personal data, as well as their ability to exercise their rights regarding their personal data, namely the rights of access, rectification, and, where applicable, erasure, restriction and objection to processing, as well as their right to lodge a complaint with the Hellenic Data Protection Authority in case of any violation.You are kindly requested to read this Statement carefully. For clarifications, information or complaints you may contact us at our email address (info@findnfold.com).
For clients, prospective clients and in general any person contacting the Company, as well as recipients of newsletters and other communications: the purpose for which we collect and process your personal data is the conclusion (pre-contractual stage), servicing and performance of the NFOLD–Client contract within the framework of the offered products.Specifically, within the framework of the above purpose, the processing of personal data serves, inter alia, the following:-Enabling electronic payment
-Informing you about new products
-Conducting customer satisfaction surveys
-Participation in competitions, should you choose/agree to participate therein
-Establishment, exercise or defense of any legal claims, directly or through external associates
-Compliance with legal obligations towards Authorities
-The conclusion, servicing and performance of contracts for the purchase of our products.
In general, the data processed are strictly necessary for each of the purposes mentioned above and consist of personal data you enter electronically on the website or send via email, and may include:-Identification data (e.g. name, surname, date of birth, language and country of operation, etc.)
-Contact data (e.g. email address, phone number, home address)
-Transaction data (e.g. payment or card details, information concerning purchases, orders, returns, etc.)
-Login, location and navigation data (e.g. IP address, mobile application, cookies or similar technologies)
-Commercial data (e.g. subscription to loyalty programs, newsletter registration)
-Preference data.
If you decide to register on NFOLD’s website, some of your personal data will be processed in order to recognize you as a user and authorize you to access its various features and services, in accordance with the terms and conditions governing the use of the website (Article 6(1)(b) GDPR).
Personal data will be processed in the following cases: Payment management, Refund management, Handling requests for information about item availability, product reservations, Provision of services such as product personalization, Use of coupons, Issuance of sales receipts and/or invoices related to transactions, Activation of fraud control and prevention mechanisms during purchases, Communication with the consumer regarding updates or notifications about purchased products and services (Article 6(1)(b) GDPR)
Your personal data will be processed to grant reward points, benefits, and to allow you to enjoy the advantages linked to the loyalty program (Article 6(1)(b) GDPR).
Your personal data will be processed to handle inquiries, process complaints and product warranties, and provide technical support via email, phone calls, and social media. Legitimate interest (Article 6(1)(f) GDPR).
We will process your personal data to manage your newsletter subscription and send you personalized information about our products or services via electronic communication (e.g., email or SMS). In addition, we may send you such newsletters and communications via push notifications if this service is enabled on your mobile device. You may unsubscribe from the Newsletter at any time via: Link at the bottom of each newsletter, Request to the Contact Center. For carrying out promotional activities (e.g., competitions or promoting your saved items list to your specified email address). With your explicit consent, for sharing publicly disclosed photos or images on the Platform or on social media through our channels (Consent, Article 6(1)(a) GDPR).
We will use data about your browsing behavior, social media interactions, and transaction data to define consumer groups, in order to improve communications and tailor product and service offers exclusively for you (Consent, Article 6(1)(a) GDPR).
When accessing our digital properties, we inform you that your browsing and interaction data with social channels will be processed for analytical and statistical purposes, namely to understand how users interact with our Platform and to improve it. (Consent, Article 6(1)(a) GDPR and/or Legitimate Interest, Article 6(1)(f) GDPR).
Exclusively for registered digital property users or loyalty card holders, a range of aggregated features is used to understand trends and key interactions with the company. (Legitimate Interest, Article 6(1)(f) GDPR).
Personal data are retained for as long as required by the applicable legislation in force at any given time.
For the purposes described in this privacy notice, your personal data may be disclosed to other companies controlled by the data controller, or to third parties cooperating with the data controller for the provision of services, duly appointed as data processors or joint controllers. These may include:
a) Franchise partners.
b) Financial institutions and companies specializing in electronic payments, fraud detection, and fraud prevention.
c) Technology service providers.
d) Suppliers and partners of logistics, transport, and delivery services.
e) Customer service providers.
f) Marketing and advertising service providers, partners, and collaborators.In addition, for all the purposes described in this privacy notice, your data may also be transferred abroad, within or outside the European Union, in accordance with the rights and guarantees provided by the applicable legislation, and subject to verification of the adequacy of the protection level ensured by the third country.NFOLD uses technical, physical, and organizational security measures to ensure the integrity and confidentiality of personal data. It applies security technologies to protect them from unauthorized access, misuse, alteration, unlawful or accidental destruction, accidental loss, and continuously strengthens its security procedures. The personal data collected in the context of the operation of the website and the provision of services through it are strictly confidential. We have adequate security systems and take all necessary and appropriate organizational and technical measures to prevent any security breach of personal data, and we apply everything required to protect them, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access by unauthorized persons.
According to the General Data Protection Regulation 679/2016/EU and national legislation, both during the data collection phase and afterwards, you have the right to be informed about the processing of your personal data, the purpose of such processing, as well as any disclosure/transfer to third parties and their identity (right of information and access). You also have the right to request the correction, update, or deletion of your personal data held by NFOLD. You have the right to restrict processing and the right to object. Any individual whose data are processed by NFOLD on the legal basis of consent is entitled to withdraw that consent at any time for the collection and processing of their data. In such a case, the data will be deleted, unless their further retention is required by law, necessary for reasons of public interest, for archiving, historical, scientific, or statistical research purposes, or for the fulfillment of NFOLD legal obligations or for the establishment, exercise, or defense of rights and/or legal claims before a court.You can exercise your rights directly via email at info@findnfold.comFor further information and the exercise of rights, users/visitors may contact the Data Protection Officer at info@findnfold.com or submit their request in writing at the following address: Elefsina, 32 Karaïskaki Street, P.C. 19200, In addition, you may file a complaint, in accordance with the Regulation, with the Hellenic Data Protection Authority (Kifisias 1-3, PC 115 23, Athens, https://www.dpa.gr/).